The supervisor steward reports directly to the assistant chief steward as well as to the chief steward. His major duty, like all the rest of the Stewarding Department staff, is to provide excellent service to the guests. These are not his only duties, of course. Listed below are his main responsibilities and obligations.General Duties
As any other staff of the stewarding department, the supervisor steward has to familiarize himself with the contents of the restaurant's handbook. This should include not only the hygiene and sanitation policies, but this should also include the safety policies of the restaurant. Of course, he should also familiarize himself with the kitchen equipments, how to operate them, how to clean these machines, and how to maintain the integrity of the kitchen machines and appliances.
Control of Stock
Another part of his duty is the control of stock. He should work closely with the chief steward and assistant chief steward when it comes to controlling the stocks. These stocks should include chinaware, silverware, glassware, crockery, etc. Together with his supervisors, he should also be very familiar with the inventories of the kitchen, making sure that thee is adequate stock level.
Control of Cost
Like the rest of the stewarding department, he should also exercise cost control. This means being aware of the resources that he could save economically, including detergents and cleaning supplies as well as water and electricity.
Leadership Skills
As a supervisor himself of the stewarding department, he should also exercise good leadership skills. This should include being able to motivate the staff to exercise team work. The supervisor steward should emphasize the need for team building.
It is also the duty of the supervisor steward to see to it that the staffs are performing their duties to the best of their abilities, including personal hygiene, grooming, and arriving for work on time. In conjunction with this, he should also see to it that the staffs are following the standards and policies of the restaurant.
Specific Duties
When it comes to more specific duties, here are the supervisor steward's obligations:
1. He has to make sure that the kitchen equipments, machines, units, appliances, etc. are returned back to their appropriate places after usage.
2. He also has to keep an eye on pest control.
3. As a supervisor steward, he has to supervise not only the kitchen overnight cleaning crew, but he also has supervise and monitor all cleaning duties such as cleaning of floors, walks, ceilings, filters, windows, shelves, kitchen machines and equipments, walk-in cold storage rooms, chillers, freezers, and trolleys,. He also has to see to it that the kitchen stewards are polishing the silver, bronze, and copper. His duty also includes seeing to it that the garbage and waste materials are disposed of properly by the crew. He should also make sure that the dumpster and garbage areas are cleaned as well to reduce the risk of pest infestation.
4. In relationship with the above, the supervisor steward has to make sure that the staffs are doing their duties according to the rules and policies of the restaurant, especially when it comes to the use of cleaning agents and the use of correct cleaning equipments. This duty also includes the proper handling of kitchen equipments.
Other Duties
Of course, as the supervisor steward, he has to perform other duties as well, once of which is assisting his supervisors in performing other functions.
